When you need a customer service solution, we've got you covered. Think of us as an extension of your own transportation department.
We offer a customizable service with a dedicated representative to support your complex operations. Your dedicated representative acts as a single point of contact, who intimately knows your business to keep your operations running smoothly and helps manage and coordinate your inbound LTL supply chain.
Proactive shipment monitoring
Drive higher on-time performance with constant monitoring of your shipments in transit. We provide alerts on potential delivery delays, status emails to service centers and proactive issue resolution to meet your deadlines and mitigate risks to your business.
Coordinated Pickups
We help manage and coordinate your inbound LTL supply chain including pickup scheduling and monitoring, accurate documentation of information and proactive issue resolution.
Returns Management
With return authorization, pickup management, shipment monitoring, issue resolution and reporting, we’ll keep your returns supply chain running smoothly.
To learn more about our customized customer solutions, talk to your sales account executive to discuss how we can create a solution for you.