Less-Than-Truckload
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Customs Resource Center

Navigate Help Center

The XPO Logistics Customs Resource Center is your helpline when shipping cross-border.

Which international services can the Customs Resource Center provide assistance for?

  • Canada
  • Mexico
  • Puerto Rico

What can the Customs Resource Center help me with?

  • Refer a Freight Broker.
  • Assist with Customs paperwork.
  • Assist with in-bond freight.
  • Assist with carnets.
  • Assist with EEI/AES filings.
  • Answer your questions about how to ship cross-border freight.

How do I contact the Customs Resource Center?

We are available 24 hours a day, Monday through Saturday.

  • For questions regarding shipments to Mexico – email us or call (866) 431-0777.
  • For questions regarding shipments to Puerto Rico – email us or call (866) 431-0777.
  • For questions regarding shipments to Canada, and all other questions — email us or call (800) 342-7618.