We offer you best-in-class reliability, on-time delivery and damage-free results when shipping your LTL freight to Canada from the U.S. or from the U.S. to Canada. Use the resources below to learn more.
Who can I contact with questions?
Customs Resource Center
What does XPO Logistics' service to Canada offer?
What steps do I need to take to ship to Canada?
When shipping cross border between the U.S. and Canada, follow these three steps to ensure a hassle-free shipping experience:
Which Canadian border crossing points do you service?
XPO Logistics services nine border crossing points:
When will my shipments arrive?
Shipments between the U.S. and Canada depart the same day they are picked up. Depending upon the point of origin, transit times to the border will vary. Once cleared by the destination country customs authorities, shipments move directly to their destinations. For actual transit times, check the transit time calculator or call your local service center.
How do I get a rate quote for my shipments?
You can receive a door-to-door rate quote, or you can contact your local service center for immediate assistance (find your nearest service center). Registered users can receive a rate quote here. Not a registered user? Register now.
Who do I contact to arrange a shipment?
Contact your nearest XPO service center. You can locate it here by entering your postal code.
What documents do I need to ship between the U.S. and Canada?
All shipments will need the following documents, at a minimum:
Documentation is a critical part of international shipping, and it is entirely the responsibility of the shipper. Because a carrier cannot correct errors which may occur on the customer's shipping papers, such errors can result in costly delays. Understanding the intricacies of international documentation procedures will help make your international border crossing a success.
What is PARS?
PARS stands for "Pre-Arrival Review System." This process allows the documentation to be processed while the shipment is en route to the border.
What is a PARS number?
The PARS number is the common reference number used by the carrier and the broker to identify the shipment to Canada Customs for clearance.
Your XPO PARS number will be the PRO number preceded by our four digit carrier code, 3959, i.e., 3959123456789.
Under ACI, the PARS number is referred to as a Cargo Control Number (CCN).
What is INPARS?
INPARS stands for Inland Pre-Arrival Review System. The shipment can clear customs while en route to the customs warehouse in Canada.
Useful tools and resources when scheduling a shipment