How does my freight get to the Caribbean?
Freight is transported by a XPO truck to a Tropical Shipping®* warehouse facility in Miami or West Palm Beach. At these warehouses, cargo is loaded by Tropical Shipping personnel into secure ocean containers and transported by Tropical Shipping vessels via the Port of Palm Beach to the Caribbean destination port. The consignee (recipient) is notified by Tropical Shipping personnel of the shipment’s arrival and must make arrangements for delivery to their location.
Which Caribbean destinations do you service?
XPO's services combine with Tropical Shipping’s Caribbean service to provide a seamless door-to-port solution to more than 30 Caribbean and Bahamian locations:
- Freeport, Grand Bahama
- Marsh Harbour, Abaco
Turks and Caicos Islands
- Grand Turk
- South Caicos
U.S. Virgin Islands
- St. Croix
- St. John
- St. Thomas
British Virgin Islands
- Virgin Gorda
- Grand Cayman
- Cayman Brac
- St. Barths
- St. Kitts
- St. Lucia
- St. Maarten
- St. Vincent
What shipping documents will I need?
- Bill of Lading
- Commercial Invoice
Depending on the value and contents of your shipment, additional documents may be required. Tropical Shipping customer service will assist you in determining which forms you will need for your shipment.
Will I be able to track my shipment?
Yes. You will need to register online with Tropical Shipping.
Will my shipments go through Customs?
The Caribbean is a large area consisting of several hundred islands and many different countries and territories. Each may have different requirements. Contact Tropical Shipping for details and assistance based on the destination of your shipment.
How frequently does Tropical Shipping ship to the Caribbean?
Tropical Shipping offers weekly departures to a number of Caribbean destinations. Check their sailing schedule for the current weekly schedule.
What do I do when I am ready to book a shipment?
XPO offers two easy ways to book an island shipment:
- For through shipments, call Tropical Shipping toll-free at (800) 874-3848, or visit www.tropical.com. They will assist you with all of the paperwork and documentation.
- If your terms of trade are FOB port of origin for delivery to Tropical Shipping, call your local XPO service center or schedule a pickup request online.
*Tropical Shipping® is a registered trademark of Tropical Shipping and Construction Company Limited.